Influence of information technology, work environment, training, and competence on employee productivity
Keywords:
Information Technology, Work Environment, Training, Competency, Employee ProductivityAbstract
This study investigates the impact of information technology, work environment, training, and competence on employee productivity in the Department of Application Development (DPA) of Institution X. The research addresses the increasing demands of digitalization and the role of human resources in supporting organizational performance. This study employs a quantitative approach and includes all 36 staff-level employees as respondents. Data were collected using a structured questionnaire and analyzed through Structural Equation Modeling using Partial Least Squares (PLS-SEM). The results indicate that competence and training are major drivers of employee productivity, whereas technology and the work environment do not appear to have a direct impact in this context. Overall, the findings highlight the importance of developing human capital through competence-based training to enhance DPA’s productivity.
Downloads
References
Apriani, D., & Sinambela, L. P. (2023). The influence of financial compensation, non-physical working environment and soft skills on employee performance through organizational commitment as an intervening variable at Mercu Buana University, Jakarta. International Journal of Economics Development Research, 4(6), 2980-2999. https://doi.org/10.37385/ijedr.v5i2.4417.
Asari, A., Romindo, R., Rijal, S., Abdurohim, A., Hendriati, Y., Faidal, F., Afifah, Z., Kartiko, A., Sunarno, N., Mujanah, S., Damanik, H. M., Sukamdani, N. B., & Baedowi, M. (2023). Manajemen SDM di era transformasi digital. CV. Istana Agency.
Becker, G. S. (1993). Human capital: A theoretical and empirical analysis, with special reference to education (3rd ed.). University of Chicago Press.
Cahyani, I., Rahmawati, R., & Milwan, M. (2021). Effect of reward, work environment, and motivation towards performance of the millennial generation in the Central Bureau of Statistics of East Kalimantan Province. Jurnal Organisasi dan Manajemen, 17(1), 67–77. https://doi.org/10.33830/jom.v17i1.1065.2021.
Garavan, T., McCarthy, A., Lai, Y., Murphy, K., Sheehan, M., & Carbery, R. (2021). Training and organisational performance: A meta‐analysis of temporal, institutional and organisational context moderators. Human Resource Management Journal, 31(1), 93–119. https://doi.org/10.1111/1748-8583.12284.
Gil, A. J., Rodriguez-Cavides, L., & Romero-Daza, D. (2023). Analysis of training effectiveness from the perspective of managers and employees in the Colombian hospitality industry. Industrial and Commercial Training, 55(3), 346–354. https://doi.org/10.1108/ICT-11-2022-0085.
Hadi, S., & Baskaran, S. (2021). Examining sustainable business performance determinants in Malaysia upstream petroleum industry. Journal of Cleaner Production. https://doi.org/10.1016/j.jclepro.2021.126231.
Hair, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). SAGE.
Ingsih, K., Riskawati, N., Prayitno, A., & Ali, S. (2021). The role of mediation on work satisfaction to work environment, training, and competency on employee performance. Jurnal Aplikasi Manajemen, 19(3), 715–724. https://doi.org/10.21776/ub.jam.2021.019.03.02.
Junaedi, A. T., Renaldo, N., Yovita, I., Veronica, K., & Jahrizal. (2024). Digital culture revolution in improving firm performance in Indonesia. Journal of System and Management Sciences, 452-470. http://dx.doi.org/10.33168/JSMS.2024.0126
Khansa, A. Z., & Ferdian, A. (2021). The effect of digital culture on employee performance at Telkom Pension Fund. Asian Journal of Research in Business and Management, 158-162. http://myjms.mohe.gov.my/index.php/ajrbm.
Kotamena, F., Senjaya, P., Putri, R. S., & Andika, C. B. (2020). Competence or communication: From HR professionals to employee performance via employee satisfaction. Jurnal Manajemen dan Kewirausahaan, 22(1), 33-44. https://doi.org/10.9744/jmk.22.1.33-44.
Latief, A., & Fauziah, F. (2022). The role of motivation, satisfaction, discipline, and environment on Perumdam Tirta Kencana employees’ performance. Jurnal Konsep Bisnis dan Manajemen, 9(1), 42–54. https://doi.org/10.31289/jkbm.v9i1.8068.
Lancaster, L. C., & Stillman, D. (2002). When generations collide: Who they are. Why they clash. How to solve the generational puzzle at work. HarperBusiness.
Laudon, K. C., & Laudon, J. P. (2022). Management information systems: Managing the digital firm (17th ed.). Pearson Education Limited.
Martin, C. A., & Tulgan, B. (2002). Managing the generation mix: From collision to collaboration. HRD Press.
Maulidina, A., Hidayah, Z., & Maharani, A. (2021). Examining the link between information technology utilization, work-family conflict, commitment and employee performance. Jurnal Organisasi dan Manajemen, 17(2), 192–202. https://doi.org/10.33830/jom.v17i2.1792.2021.
Meher, J. R., & Mishra, R. K. (2020). Examining the role of knowledge sharing on employee performance with a mediating effect of organizational learning. VINE Journal of Information and Knowledge Management Systems, 205-223. http://dx.doi.org/10.1108/VJIKMS-12-2020-0232.
Mulder, M. (2017). Competence-based vocational and professional education: Bridging the worlds of work and education. Springer.
Noe, R. A. (2023). Employee training and development (9th ed.). McGraw-Hill.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Fundamentals of human resource management (7th ed.). McGraw-Hill Education.
Oblinger, D. G., & Oblinger, J. L. (2005). Educating the Net Generation. EDUCAUSE.
Prasetyaningtyas, S. W., Aishah, B. R. H., & Kuspriandani, D. (2021). The effect of technological innovation on employee performance in pandemic era: Case from banking industry in Indonesia. Jurnal Organisasi dan Manajemen, 17(2), 122–136. https://doi.org/10.33830/jom.v17i2.1921.2021.
Putra, Y. S (2016). Theoritical review: Teori perbedaan generasi. Among Makarti, 9(2). 125-131. https://doi.org/10.52353/ama.v9i2.142.
Ringle, C. M., Wende, S., & Becker, J.-M. (2024). SmartPLS 4. SmartPLS GmbH. https://www.smartpls.com.
Sedarmayanti. (2018). Tata kerja dan produktivitas kerja: Suatu tinjauan dari aspek ergonomi atau kaitan antara manusia dengan lingkungan kerja. CV. Mandar Maju.
Strauss, W., & Howe, N. (2000). Millennials rising: The next great generation. Vintage Books.
Syahruddin, S., Hermanto, H., & Wardini, A. K. (2020). The influence of communication, training, and organizational culture on employee performance. Jurnal Organisasi dan Manajemen, 16(2), 171–181. https://doi.org/10.33830/jom.v16i2.782.2020.
Tapscott, D. (1998). Growing up digital: The rise of the Net Generation. McGraw-Hill.
Westerman, G., Bonnet, D., & McAfee, A. (2014). Leading digital: Turning technology into business transformation. Harvard Business Review Press.
Wibowo, A. (2022). Manajemen SDM: Menghadapi tumbuhnya generasi milenial di era Revolusi Industri 4.0 dan Society 5.0. Yayasan Prima Agus Teknik.
Widiani, N. K. A., Landra, N., Yuesti, A., & Kepramareni, P. (2023). The contribution of personality, work motivation toward organizational commitment and performance of the academic staff. Jurnal Konsep Bisnis dan Manajemen, 9(2), 175-187. https://doi.org/10.31289/jkbm.v9i2.8958.
Widjaja, W., Wijayadne, D. R., & Renz, F. M. (2023). Employee performance: The moderating role of leader-member exchange (a study on the fast-fashion retail industry). Jurnal Manajemen dan Kewirausahaan, 25(2), 131-141. https://doi.org/10.9744/jmk.25.2.131-141.
Zemke, R., Raines, C., & Filipczak, B. (2013). Generations at work: Managing the clash of veterans, boomers, xers, and nexters in your workplace. AMACOM.
Published
How to Cite
Issue
Section
Copyright (c) 2025 Adi Purwoko, Subarjo Joyosumarto, Batara Maju Simatupang, Antyo Pracoyo
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
