The effect of commitment and knowledge on operational performance with halal standard implementation as a mediator in food msme industries
Keywords:
Commitment, Knowledge, Operational performance, Halal Certification, Quality AssuranceAbstract
The increasing world Muslim population has caused the need for halal products to increase. One industry with rapid development in the halal market is the halal food and beverage industry. This study examines the effect of commitment and knowledge on operational performance by implementing halal certificates as mediation in small food and beverage industry small businesses. Questionnaires were distributed to 120 halal-certified packaged food and beverage small businesses in Sidoarjo Regency, East Java Province, Indonesia. Structured questionnaires were used to collect primary data. Then, partial Least Squares were used to test the proposed hypotheses. The results showed that the commitment variable was significantly related to the operational performance variable, with a count of 2.796, and the knowledge variable was significantly related to operational performance, with a count of 2.417. The halal certificate implementation variable mediates the influence of the commitment variable on operational performance, with a count of 4.095, and the halal certificate implementation variable mediates the influence of knowledge on operational performance, with a count value of 4.079.
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