The effect of servant leadership on innovative work behavior with psychological empowerment and job crafting as intervening variables

Authors

  • Muhammad Rayi Mahendri State University of Jakarta, Jakarta, Indonesia
  • Dewi Susita State University of Jakarta, Jakarta, Indonesia
  • Corry Yohana State University of Jakarta, Jakarta, Indonesia

Keywords:

Servant Leadership, Innovative Work Behavior, Psychological Empowerment, Crafting Jobs

Abstract

This research aims to calculate, analyze and describe the influence of (1) servant leadership towards psychological empowerment, (2) servant leadership towards work craft, (3) psychological empowerment towards innovative work behavior, (4) work craft towards innovative work behavior, and (5) servant leadership towards innovative work behavior. It also examines how psychological empowerment mediates the influence of servant leadership on work behavior innovation and the role of work craft in mediating the influence of servant leadership on innovative work behavior. The study results show that servant leadership has a significant direct effect on psychological empowerment, and Servant leadership has a significant direct effect on work craft. There is a positive influence of psychological empowerment on innovative work behavior.

Downloads

Download data is not yet available.

References

Afsar, B., Masood, M., & Umrani, WA (2019). The role of job crafting and knowledge sharing on the effect of transformational leadership on innovative work behavior. Personnel Review.

Afsar, B., Badir, Y., & Saeed, B. (2018). Transformational leadership and innovative work behavior. Industrial Management and Data Systems, 114(8), 1270–1300. https://doi.org/10.1108/IMDS-05-2014-0152

Afsar, B., Masood, M., & Umrani, WA (2019). The role of job crafting and knowledge sharing on the effect of transformational leadership on innovative work behavior. Personnel Review, 48(5), 1186–1208. https://doi.org/10.1108/PR-04-2018-0133

Afsar, B., & Umrani, WA (2019). Transformational leadership and innovative work behavior: The role of motivation to learn, task complexity and innovation climate. European Journal of Innovation Management, 23(3), 402–428. https://doi.org/10.1108/EJIM-12-2018-0257

Ahmad, N., Scholz, M., Arshad, MZ, Jafri, SKA, Sabir, RI, Khan, WA, & Han, H. (2021). The inter-relation of corporate social responsibility at employee level, servant leadership, and innovative work behavior in the time of crisis from the healthcare sector of Pakistan. International Journal of Environmental Research and Public Health, 18(4608), 1–16. https://doi.org/10.3390/ijerph18094608

Al Wali, J., Muthuveloo, R., & Teoh, AP (2022). Unraveling the nexus between creative self-efficacy, humble leadership, innovative work behavior and job performance amongst physicians in public hospitals. Asia-Pacific Journal of Business Administration.

Bavik, A., Bavik, YL, & Tang, PM (2018). Servant Leadership, Employee Job Crafting, and Citizenship Behaviors: A Cross-Level Investigation. Cornell Hospitality Quarterly, 58(4), 364–373. https://doi.org/10.1177/1938965517719282

Baytok, A., Avan, A., & Zorlu, . (2019). The Effect of Servant Leadership on Psychological Empowerment and Organizational Identification. letme Araştırmaları Dergisi, 11(1), 293–309.

Carlucci, D., Mura, M., & Schiuma, G. (2020). FOSTERING EMPLOYEES'INNOVATIVE WORK BEHAVIOR IN HEALTHCARE ORGANISATIONS. In Managing Knowledge, Absorptive Capacity and Innovation, 185–212.

Dediu, V., Leka, S., & Jain, A. (2018). Job demands, job resources and innovative work behaviour: A European Union Study. European Journal of Work & Organizational Psychology., 1–50. https://doi.org/https://doi.org/10.1080/1359432X.2018.1444604

Faraz, NA, Mughal, MF, Ahmed, F., Raza, A., & Khalid Iqbal, M. (2019). The Impact of Servant Leadership on Employees' Innovative Work Behavior-Mediating Role of Psychological Empowerment. International Journal of Management Science and Business Administration, 5(3), 10–21. https://doi.org/10.18775/ijmsba.1849-5664-5419.2014.53.1002

Ghalavi, Z., & Nastiezaie, N. (2020). Relationship of servant leadership and organizational citizenship behavior with mediation of psychological empowerment. Eurasian Journal of Educational Research, 89, 241–264. https://doi.org/10.14689/ejer.2020.89.11

Hakanen, JJ, Seppälä, P., & Peeters, MCW (2017). High Job Demands, Still Engaged and Not Burned Out? The Role of Job Crafting. International Journal of Behavioral Medicine, 24(4), 619–627. https://doi.org/10.1007/s12529-017-9638-3

Harju, LK, Schaufeli, WB, & Hakanen, JJ (2018). A multilevel study on servant leadership, job boredom and job crafting. Journal of Managerial Psychology, 33(1), 2–14. https://doi.org/10.1108/JMP-08-2016-0237

Iqbal, A., Latif, KF, & Ahmad, MS (2020). Servant leadership and employee innovative behaviour: exploring psychological pathways. Leadership and Organization Development Journal, 41(6), 813–827. https://doi.org/10.1108/LODJ-11-2019-0474

Iqbal, Q., Ahmad, NH, Nasim, A., & Khan, SAR (2020). A moderated-mediation analysis of psychological empowerment: Sustainable leadership and sustainable performance. Journal of Cleaner Production, 262, 121429. https://doi.org/10.1016/j.jclepro.2020.121429

Javed, B., Abdullah, I., Zaffar, MA, Haque, AU, & Rubab, U. (2019). Inclusive leadership and innovative work behavior: The role of psychological empowerment. Journal of Management and Organization, 25(4), 1–18. https://doi.org/10.1017/jmo.2018.50

Jaya, K. (2022). The Effect of Implementation of Servant Leadership on Organizational Citizenship Behavior through Job Crafting and Employee Environmental Engagement as a Mediation Variable. AGORA, 10(1).

Khan, MA, Ismail, FB, Hussain, A., & Alghazali, B. (2020). The Interplay of Leadership Styles, Innovative Work Behavior, Organizational Culture, and Organizational Citizenship Behavior. SAGEOpen, 10(1). https://doi.org/10.1177/2158244019898264

Khan, MM, Mubarak, S., & Islam, T. (2020). Leading the innovation: role of trust and job crafting as sequential mediators relating servant leadership and innovative work behavior. European Journal of Innovation Management, May 2021. https://doi.org/10.1108/EJIM-05-2020-0187

Khan, MM, Mubarik, MS, Islam, T., Rehman, A., Ahmed, SS, Khan, E., & Sohail, F. (2021). How servant leadership triggers innovative work behavior: exploring the sequential mediating role of psychological empowerment and job crafting. European Journal of Innovation Management, March. https://doi.org/10.1108/EJIM-09-2020-0367

Kim, W. & Park, J. (2017). Examining structural relationships between work engagement, organizational procedural justice, knowledge sharing, and innovative work behavior for sustainable organizations. Sustainability, 9(205), 1–16.

Kim, H., Im, J., Qu, H., & NamKoong, J. (2018). Antecedent and consequences of job crafting: an organizational level approach. International Journal of Contemporary Hospitality Management, 30(3), 1863–1881. https://doi.org/https://doi.org/10.1108/IJCHM-01-2017-0040

La Prade, A., Mertens, J., Moore, T., & Wright, A. (2019). The enterprise guide to closing the skills gap. IBM Corporation. In IBM Corporation. https://www.voced.edu.au/content/ngv:85596

Li, H., Shi, Y., Li, Y., Xing, Z., Wang, S., Ying, J., Zhang, M., & Sun, J. (2018). Relationship between nurse psychological empowerment and job satisfaction: A systematic review and meta-analysis. In Journal of Advanced Nursing (Vol. 74, Issue 6). https://doi.org/10.1111/jan.13549

Lichtenthaler, PW, & Fischbach, A. (2019). A meta-analysis on promotion- and prevention-focused job crafting. European Journal of Work and Organizational Psychology, 28(1), 30–50. https://doi.org/10.1080/1359432X.2018.1527767

Liden, RC, Wayne, SJ, Liao, C., & Meuser, JD (2014). Servant leadership and serving culture: Influence on individual and unit performance. Academy of Management Journal, 57(5), 1434-1452.

Lu, ACC, Gursoy, D., & Lu, CY (2015). Authenticity perceptions, brand equity and brand choice intention: The case of ethnic restaurants. International Journal of Hospitality Management, 50, 36–45. https://doi.org/10.1016/j.ijhm.2015.07.008

Maček, A., Ovin, R., & Starc-Peceny, U. (2019). Smart cities marketing and its conceptual grounds. Naše Gospodarstvo/Our Economy, 65(4), 110-116.

Martin Prosperity Institute. (2022). Creativity and Prosperity: The Global Creativity Index. Group, Creative Class. https://creativeclass.com/category/martin-prosperity-institute/

Myers, KK, & Sadaghiani, K. (2010). Millennials in the Workplace: A Communication Perspective on Millennials' Organizational Relationships and Performance. Journal of Business and Psychology, 25(2), 225–238. https://doi.org/10.1007/s10869-010-9172-7

Newman, A., Neesham, C., Manville, G., & Tse, HHM (2017). Examining the influence of servant and entrepreneurial leadership on the work outcomes of employees in social enterprises. The International Journal of Human Resource Management, 29(20), 2905–2926. https://doi.org/10.1080/09585192.2017.1359792

Newman, A., Schwarz, G., Cooper, B., & Sendjaya, S. (2017). How Servant Leadership Influences Organizational Citizenship Behavior: The Roles of LMX, Empowerment, and Proactive Personality. Journal of Business Ethics, 145(1), 49–62. http://10.0.3.239/s10551-015-2827-6%0Ahttp://ezproxy.hsutx.edu:2048/login?url=http://search.ebscohost.com/login.aspx?direct=true&db= bft&AN=125205769&site=eds-live&scope=site

Prabowo, R., Mustika, MD, & Sjabadhyni, B. (2018). How a Leader Transforms Employees' Psychological Empowerment Into Innovative Work Behavior. Psychological Research on Urban Society, 1(2), 90. https://doi.org/10.7454/proust.v1i2.32

Pradana, ER, & Suhariadi, F. (2020). The Effect Of Job Crafting On Innovative Behavior Through Mediation Work Engagement. Airlangga Journal of Indonesian Management, 1(1), 77–91. https://doi.org/10.20473/ajim.v1i1.19402

Pratita, CP, & Salendu, A. (2021). Relationship between servant leadership style and employee creativity: The role of innovative culture as a mediator. Journal of Ulayat Psychology. https://doi.org/10.24854/jpu432

Rahmani Azizah, IZR (2018). The Relationship Between Job Crafting And Job Engagement To Generation Y Employees At The Head Office Of Pt. Bank Bukopin, Tbk Jakarta. Empathy, 7(2), 167–173.

Ratcheva, VS, & Leopold, T. (2018). 5 Things To Know About The Future Of Jobs. World Economic Forum. https://www.weforum.org/agenda/2018/09/future-of-jobs-2018-things-to-know/

Rehman, WU, Ahmad, M., Allen, MMC, Raziq, MM, & Riaz, A. (2019). High involvement HR systems and innovative work behaviour: the mediating role of psychological empowerment, and the moderating roles of manager and co-worker support. European Journal of Work and Organizational Psychology, 28(4), 525–535. https://doi.org/10.1080/1359432X.2019.1614563

Shanker, R., Bhanugopan, R., Van der Heijden, BI &, & Farrell, M. (2017). Organizational climate for innovation and organizational performance: The mediating effect of innovative work behavior. Journal of Vocational Behavior, 100, 67–70.

Singh, M., & Sarkar, A. (2019). Role of psychological empowerment in the relationship between structural empowerment and innovative behavior. Management Research Review. https://doi.org/10.1108/MRR-04-2018-0158

Sutardi, D., Nuryanti, Y., Ferdiyatmoko, D., Kumoro, C., Mariyanah, S., & Agistiawati, E. (2021). Innovative Work Behavior: A Strong Combination of Leadership , Learning , and Climate. International Journal of Social and Management Studies, 3(1), 290–301.

Syahputra, NF, & Satrya, A. (2021). relationship between Work Ethic and Innovative Work Behavior Mediated by Person Organization Fit and Intrinsic Motivation on Banking Employees. In Seventh Padang International Conference On Economics Education, Economics, Business and Management, Accounting and Entrepreneurship (PICEEBA 2021), (pp. 501-507).

Tripathi, D., Priyadarshi, P., Kumar, P., & Kumar, S. (2021). Does servant leadership affect work role performance via knowledge sharing and psychological empowerment? VINE Journal of Information and Knowledge Management Systems, 51(5), 792–812. https://doi.org/10.1108/VJIKMS-10-2019-0159

Yang, J., Gu, J., & Liu, H. (2019). Servant leadership and employee creativity: The roles of psychological empowerment and work-family conflict. Urrent Psychology, 38(6), 1417–1427. https://doi.org/10.1007/s12144-019-0161-3

Yang, J., Gu, J., & Liu, H. (2019). Servant leadership and employee creativity: The roles of psychological empowerment and work-family conflict. Current Psychology, 38(6), 1417–1427. https://doi.org/10.1007/s12144-019-0161-3

Zeng, J., & Xu, G. (2020). How servant leadership motivates innovative behavior: A moderated mediation model. International Journal of Environmental Research and Public Health, 17(13), 1–14. https://doi.org/10.3390/ijerph17134753

Published

10.11.2022

How to Cite

Mahendri, M. R., Susita, D., & Yohana, C. (2022). The effect of servant leadership on innovative work behavior with psychological empowerment and job crafting as intervening variables. The International Journal of Social Sciences World (TIJOSSW), 4(2), 197–214. Retrieved from https://www.growingscholar.org/journal/index.php/TIJOSSW/article/view/266